One job, start to finish
What happened after Sam sent one email.
Every message in this job, in order. Sam wrote once at the start and decided once at the end; StandIn did everything in between.
Different businesses usually ask the same questions — how much you want to spend, which dates work for you, and so on. Your StandIn doesn't forward each one to you. The first time a business asks something your StandIn doesn't already know, it asks you, once. After you've answered, it gives that same answer to every other business that asks. However many businesses are in the conversation, you answer each question one time.
- Dealers contacted9
- Dealers that replied6
- Cars considered11
- Cars shortlisted3
- Days2
- Emails Sam wrote1
"I want a used Toyota RAV4, 2020 or newer, under $25,000, within 50 miles of me. It has to have adaptive cruise control."
Here's my plan: there are 9 Toyota dealers within 50 miles of you. I'll ask each one what matching cars they have, the total price including fees, and whether the car has adaptive cruise. I'll email them from an address set up just for this: sam-rav4@standinfor.me.
Sent the same inquiry to all 9 dealers on Sam's behalf.
6 dealers wrote back with 11 cars between them, prices, and a few questions ("When can you come in?"). StandIn answered the questions. 3 dealers didn't reply.
Sent each of them a polite reminder.
Ruled out 2 cars with no adaptive cruise and 3 over $25,000. For each remaining car, told the dealer the best price another dealer had offered and asked them to beat it.
Three cars are worth your time. Prices below are the final, negotiated totals:
- 2022 RAV4 XLE, 31,000 miles · Capitol Toyota, 12 miles awayDealer first quoted $26,400 · negotiated to $24,750
- 2021 RAV4 LE, 38,000 miles · Stevens Creek Auto, 8 miles awayDealer first quoted $23,900 · negotiated to $22,600
- 2020 RAV4 XLE Premium, 44,000 miles · Fremont Motors, 27 miles awayDealer first quoted $24,200 · negotiated to $23,100
"The 2021 LE at Stevens Creek. Tell them I'll come in Saturday morning."