Email templates › Health and personal care

Health and personal care

39 emails, grouped by the kind of business you are writing to. Each template is a complete email with the blanks marked, plus what to have ready before you send and what to expect after. If you'd rather not run the conversation yourself, every page has a button that hands the job to myagent@standinfor.me.

Doctor's office

• Ask a doctor's office for the self-pay pricePaying for a doctor visit without insurance? This email gets a practice's cash price by billing code, with lab and facility fees, before you book.
• Follow up on test resultsStill waiting for test results? This short email asks your doctor's office whether they are back, what they show, and whether you need to do anything next.
• Ask your doctor for a referralHow to get a referral to a specialist from your primary care doctor: an email with the reason, the specialist's details and your insurance plan.
• Request your medical recordsHow to get your medical records: a copy-and-paste request to a doctor's office that names the format you want, plus the HIPAA 30-day deadline.

Hospital and clinic

• Ask a hospital to explain billing codesAn email for understanding medical bills: it asks the hospital to explain each code on your itemized bill in plain words and fix any errors.
• Negotiate a medical billHow to negotiate a medical or hospital bill: a copy-and-paste email asking for financial assistance, a self-pay discount, or a payment plan you can afford.
• Ask a hospital for a payment planGet a medical bill payment plan from the hospital itself: this email proposes a monthly amount, asks for zero interest and requests financial assistance.
• Request an itemized medical billA short email that gets you an itemized hospital or medical bill with every CPT and HCPCS code, and puts the account on hold while you check the charges.

Dentist

• Ask a dentist for the self-pay priceSeeing a dentist without insurance? This email asks an office for its cash price by procedure code, with the exam, X-rays and any pay-in-full discount.
• Dispute a dental billHow to dispute a dental bill: this email quotes what you were told, asks for the treatment notes and codes, and requests a corrected charge.
• Ask for a written dental treatment planBefore a dental second opinion, get the plan in writing: this email asks your dentist for each procedure, code and fee, the insurance estimate and X-rays.

Pharmacy

• Ask a pharmacy for the cash priceLearn a prescription's cost without insurance before you fill it: this email asks pharmacies for the cash price, the 90-day price and discount prices.
• Report a prescription errorIf a pharmacy gave you the wrong medication, send this factual report asking what went wrong, for the correct medicine at no charge, and for a refund.
• Transfer a prescription to another pharmacySwitching pharmacies? Send the new one this email with every detail it needs to transfer your prescriptions in one pass and flag any that cannot move.

Physical therapy

• Ask a PT clinic for the self-pay ratePaying for physical therapy out of pocket? This email asks a clinic for its evaluation fee, per-visit rate, package discount and a superbill, in writing.
• Request your physical therapy recordsA short email that asks a physical therapy clinic to send you a copy of your treatment records, with the details the clinic needs to release them.

Mental health clinic

• Ask a clinic if they take your insuranceFind out if your insurance covers therapy with one email to the clinic: in or out of network for your exact plan, the cost per session, and referral rules.
• Ask a therapist about openings and sliding scaleA respectful first email to a therapist or clinic asking whether they take new clients, what a session costs, and whether they offer a sliding-scale fee.
• Request your mental health recordsHow to get your mental health records from a therapist or clinic: an email that says what you need and where to send it, and what HIPAA does not cover.

Home health care

• Ask an agency about caregiver qualificationsChoosing a home care agency for a parent? Ask in writing how it screens, trains and supervises caregivers, and whether it is licensed and insured.
• Complain about a home care serviceA firm, calm email to file a complaint with a home care agency: dated examples, the care plan tasks it missed, and one specific fix by a set date.
• Request a home care quote for a parentPricing in-home care for an elderly parent? This email gives agencies the details they need and asks for hourly rates, minimum hours, fees and backup care.

Retirement home

• Ask a retirement home to explain the contractBefore you sign a senior living contract, this email asks the community to explain rate increases, care levels, refunds, notice and co-signer liability.
• Complain about care at a retirement homeA calm, dated email to the director of your parent's assisted living facility or retirement home that asks for a care plan meeting and a written fix.
• Request a retirement home tour and pricingThe cost questions to ask an assisted living facility before a tour: rent, care-level charges, move-in fees, recent increases and openings, in one email.

Veterinarian

• Ask a vet for a treatment estimateCompare vet prices before a procedure: this email asks a clinic for a written, itemized estimate covering bloodwork, anesthesia, medications and follow-up.
• Dispute a vet billA polite, specific email to a vet clinic when the bill is higher than the estimate or lists something that was not done, asking for an itemized review and a correction.
• Ask a vet to transfer your pet's recordsSwitching vets? This short email asks your old clinic to send your pet's full vet records to the new clinic and a copy to you, listing what to include.

Gym

• Cancel a gym membershipHow to cancel your gym membership by email: a copy-and-paste notice that names the end date and asks for written confirmation of the final charge.
• Dispute a gym chargeFor disputing gym membership charges after you canceled or froze, or for a fee you never agreed to: an email asking for a refund by a set date, in writing.
• Freeze your gym membershipWant to freeze or pause your gym membership? This email asks for a hold with set start and end dates, the freeze fee, and written proof dues will stop.

Spa and massage

• Ask a spa about using a gift cardHolding an old or expired spa gift card? This email asks for the balance, what it covers and how to book, with the five-year rule if they refuse it.
• Complain about a spa serviceA measured email to a spa manager about a treatment that went wrong, cut short, or caused a skin reaction, asking for a refund or a redo and saying which you prefer.
• Get a spa quote for a groupPlanning a bachelorette party spa day or a group birthday? This email asks a spa for a written quote: prices, gratuity, deposit and cancellation terms.

Hair salon

• Ask a salon for its price listA short email that asks a hair salon for its current prices on the cut, color or treatment you want, so you know the cost in writing before you book.
• Book a salon for a wedding partyBooking a hair stylist for your wedding party? This email asks for per-person prices, the bridal trial, travel fee, start time, deposit and dropout terms.
• Complain about a bad haircut or colorGot a bad haircut or color? Send this calm email within days, with photos, asking the salon for a free correction with a senior stylist or a refund.

Beauty and nail salon

• Book a nail salon for a groupPlanning a nail salon birthday party, bachelorette or team outing? This email asks the salon to seat your group together and confirm the total and deposit.
• Request a bridal makeup quoteHiring a wedding makeup artist? This email asks for a written quote covering the trial, your wedding-day makeup, bridesmaids, travel fees and the deposit.